Terms & Conditions hype96 — User Guidelines for Malaysia's Online Betting Platform

Hype96 Account Eligibility & Registration

To register and use hype96's services, you must meet the following requirements:

• Aged at least 21 years old on the date of registration. hype96 takes the prohibition of underage use seriously and reserves the right to request age verification documents at any time.
• Are an individual with full legal capacity to enter into a binding agreement under the laws of your country of residence.
• Not residing in a country or territory where the use of online betting platforms is prohibited.
• Have never had an account at hype96 previously closed or suspended due to a terms violation.

Each individual is only permitted to register one account only at hype96. Holding multiple accounts under the same individual is strictly prohibited and may result in all associated accounts being suspended with balances forfeited. This includes accounts opened under the same family member's name or address with the intent of circumventing bonus limits.

The information you provide during registration — including your full name, phone number, email address, and payment details — must be accurate and up to date. hype96 reserves the right to verify this information at any time and may request supporting documents if necessary.

Account Security

You are fully responsible for keeping your hype96 username and password secure. hype96 recommends that you:

• Using a strong, unique password that is not used for any other service.
• Enable Two-Factor Authentication (2FA) for an added layer of protection.
• Never share your login credentials with anyone — including family members.
• Log out completely after each session, especially when using a public or shared device.
• Notify hype96 immediately if you suspect any unauthorised access to your account.

Hype96 will not be held liable for any losses arising from voluntarily sharing login credentials or failing to secure your own account. All activity that occurs within your account is the account holder's responsibility, unless it can be proven that unauthorised external access occurred without any negligence on the player's part.

Deposits & Payment Methods

Hype96 accepts deposits via the following Malaysian payment methods:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow
• FPX Internet Banking: Maybank2u, CIMB Clicks, and other major Malaysian banks
• Debit Card: Malaysian local debit cards issued by banks that support online transactions

The minimum deposit at hype96 is RM20 per transaction. There is no maximum deposit cap for standard accounts; however, players may set their own daily deposit limits through the self-control features in their account.

Deposit funds are typically credited to your account within less than 3 minutes after payment confirmation. If there is a delay exceeding 15 minutes, please contact the hype96 support team immediately with proof of payment.

Hype96 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges, which are beyond hype96's control.

Withdrawal of Winnings

Winnings withdrawals at hype96 are subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to the same bank account or eWallet used for the deposit, and must be under the name of the same hype96 account holder.
• Your account must have completed the full identity verification (KYC) process before your first withdrawal can be processed.
• If a bonus has been claimed, the associated rollover requirement must be met in full before any withdrawal can be made.

Withdrawal processing times are as follows:

• eWallet (Touch 'n Go, GrabPay, Boost, ShopeePay): Less than 5 minutes after approval.
• DuitNow: Between 30 minutes and 2 hours.
• FPX / Bank Transfer: Between 1 to 4 banking hours.

Hype96 reserves the right to request additional verification documents (such as a copy of your ID, bank statement, or proof of account ownership) before processing large withdrawals or in cases deemed to require further security review. This is standard industry procedure to prevent money laundering and fraud.

Approved withdrawals cannot be reversed. If an incorrect account number is provided during a withdrawal request, hype96 bears no responsibility for funds sent to the wrong account as a result of inaccurate information submitted by the player.

Hype96 Bonuses & Promotions

All bonuses and promotions offered by hype96 are subject to the specific terms and conditions stated alongside each offer. The following general principles apply to all hype96 bonuses:

• Every bonus comes with a rollover requirement that must be fulfilled before any bonus funds or winnings derived from those funds can be withdrawn.
• Bonuses may only be claimed by the legitimate account holder and not through multiple accounts belonging to the same individual.
• Hype96 reserves the right to void any bonus claimed fraudulently, incorrectly, or in violation of the terms.
• The welcome bonus is available to new members making their first deposit only. One bonus claim per new player is permitted.
• Bonus expiry dates will be stated in the specific terms of each promotion. Any bonus left unused before the expiry date will be automatically forfeited.

Hype96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Misuse of the bonus system, including the use of automated software (bots) to meet rollover requirements, is strictly prohibited and may result in account termination and forfeiture of all funds.

Sports Betting Rules

Sports Betting at hype96 covers a wide range of sports including football (Malaysia Super League, EPL, and other international leagues), badminton, cricket (IPL, ICC World Cup), poker, and more. General rules that apply:

• All bets are final once confirmed by the hype96 system. Players are responsible for reviewing their bet slips before confirming.
• Bets placed on odds that are clearly erroneous due to a technical error (for example, odds that are abnormally low as a result of a system malfunction) may be voided by hype96 and the funds returned to the player.
• For matches that are cancelled or postponed by more than 48 hours from the original scheduled time, all affected bets will be fully refunded to the player's account balance.
• Matches resolved using the DLS (Duckworth-Lewis-Stern) system in cricket are considered valid, and the DLS result will be used to settle all related bets.
• In-play bets are final once accepted by the system at the odds applicable at that time. Any change in match conditions after a bet has been accepted does not entitle the player to cancel that bet.

Hype96 reserves the right to decline or limit bets from any player without providing a specific reason, particularly in cases involving unusual or suspicious betting activity.

Casino & Live Casino Rules

The Live Casino section and hype96 casino games are operated through internationally licensed third-party providers. The following rules apply:

• The outcome of all casino games — including slots, baccarat, roulette, blackjack, dragon tiger, and sic bo — is final and cannot be disputed.
• The RNG (Random Number Generator) used for slots and digital casino games is independently verified by a recognised certification body.
• Live Casino games are hosted by real, live dealers in licensed studios. All video streams are broadcast live and are not manipulated in any way.
• Should a technical disruption occur during a Live Casino game — such as a video disconnection or system failure — the affected round will be resolved based on server records or the stake returned to the player, depending on the circumstances.
• Players who display rude, threatening, or disruptive behaviour toward dealers or other players via the chat function may be removed from the table or banned from the Live Casino section entirely.

Player Responsibilities & Conduct

As a hype96 player, you agree not to engage in any of the following activities:

• Using automated software (bots), scripts, or any automation tools to gain an unfair advantage in games or to improperly fulfil bonus requirements.
• Colluding with other players to manipulate game outcomes or exploit vulnerabilities in the system.
• Using card counting techniques in Live Casino or any method deemed unfair by hype96.
• Conducting financial transactions linked to illegal activities, including money laundering.
• Sharing account credentials with another party or using someone else's account to place bets.
• Spreading misleading, false, or defamatory information about hype96 on any platform.

Violation of any of the above may result in the immediate suspension or termination of your account, forfeiture of all balances and bonuses, and legal action where necessary. hype96 employs advanced monitoring systems to detect irregular activity and reserves the right to act without prior notice.

Responsible Gaming

Hype96 is fully committed to responsible gaming. We provide the following tools to help players stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit on a daily or weekly basis.
• Session Time Limit: Set a maximum playing time for each session.
• Cooling-Off: Activate a voluntary cooling-off period ranging from 24 hours to 30 days — all betting and casino access will be disabled for the duration.
• Self-Exclusion: The option to fully exclude yourself from the hype96 platform for an extended period.

If you feel that gaming has had a negative impact on your life or the lives of those around you, please contact the hype96 support team immediately. We are here to help with an empathetic, non-judgmental approach. For more information, please visit the Responsible Gaming us.

Account Suspension & Termination

Hype96 reserves the right to suspend or terminate any account in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false or misleading information during registration.
• Legal compliance requirements or directives from the relevant authorities.
• Multiple accounts held by the same individual.

If an account is suspended due to fraud or a serious breach of terms, hype96 reserves the right to hold all account balances until the investigation is concluded. If the investigation finds no wrongdoing, the balance will be returned to the player. Account closure requested by the player is processed within three business days, and any available balance (eligible for withdrawal) will be returned once all conditions are met.

Hype96 Liability Limits

Hype96 shall not be held liable for any losses or damages arising from the following situations:

• Service disruptions caused by factors beyond hype96's control, such as natural disasters, telecommunications outages, or third-party infrastructure failures.
• Losses resulting from a player's failure to secure their own account.
• Betting or game outcomes that a player considers unsatisfactory — hype96 does not guarantee winnings in any game.
• Actions or decisions by regulatory authorities or government bodies that affect the availability of services in certain regions.

In the rare event that a technical error results in incorrect odds being paid out, hype96 reserves the right to correct the error and adjust the affected account balance to the accurate amount. Players will be notified of any such correction.

Amendments to Terms & Conditions

Hype96 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time. Changes will take effect immediately upon publication on the hype96 website.

It is the player's responsibility to review these Terms & Conditions periodically. Continued use of the hype96 platform after any changes are published will be considered acceptance of the updated terms.

For significant changes that materially affect player rights or obligations, hype96 will endeavour to notify players via email or in-platform notification with reasonable advance notice before the changes take effect.

The most current version of these Terms & Conditions is the applicable document. In the event of any discrepancy between a translated version and the Bahasa Malaysia version, the Bahasa Malaysia version shall take precedence.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any disputes arising in connection with these terms shall first be referred to negotiation before any further action is taken.